Privacy Policy: How We Keep Your Information Safe

NeuroNova Policies

Privacy Policy

Privacy Policy for NeuroNova
Last updated: September 4, 2024

NeuroNova ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.neuronovaco.com] and when you purchase our products or services.

Information We Collect

  • Personal Information: Name, email address, phone number, shipping address, and payment details.
  • Usage Data: IP address, browser type, pages visited, and other related analytics.

How We Use Your Information

  • To fulfill orders and deliver products or services.
  • To improve our website, products, and services.
  • To send updates, newsletters, or promotional materials (only if you opt-in).
  • To comply with legal obligations.

Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with trusted service providers (such as payment processors or shipping partners) to fulfill your orders or provide customer support.

Your Rights

  • You have the right to request access, correction, or deletion of your personal data.
  • You can unsubscribe from our communications at any time.

For any questions or concerns about your data, please contact us at hello@neuronovaco.com.


Terms and Conditions

Terms and Conditions for NeuroNova
Last updated: September 4, 2024

By accessing or using our website and purchasing our products, you agree to the following terms and conditions:

Products

NeuroNova provides a therapeutic device aimed at improving dopamine levels through mechanical stimulation. The information provided on our website is for general informational purposes and should not be considered medical advice. You should consult with a healthcare professional before using any of our products.

Orders and Payments

  • Payments are processed securely through our third-party payment providers.
  • You agree to provide accurate billing and shipping information.
  • All sales are subject to availability, and we reserve the right to cancel any order for any reason.

Lease Agreement

For those who opt into our leasing program, the terms of the lease, including monthly payments and any buyout options, are detailed in the contract provided at the time of purchase.

Limitation of Liability

NeuroNova is not responsible for any damages or injuries that occur from the misuse of our products. Our liability is limited to the amount paid for the product.


Return and Refund Policy

Return and Refund Policy for NeuroNova
Last updated: September 4, 2024

We strive to ensure that our customers are satisfied with our products. If you are not completely satisfied with your purchase, please review our return and refund policy.

Eligibility for Returns

  • You have 30 days from the date of delivery to request a return.
  • Products must be in unused condition with all original packaging intact.
  • Custom orders or leased products are not eligible for returns.

Refunds

Once we receive your returned product and inspect its condition, we will notify you of the status of your refund.

If approved, your refund will be processed through your original method of payment within [X] days.

Shipping Costs

Return shipping costs are the responsibility of the customer unless the return is due to a defect or mistake on our part.

Warranty

Our products are covered by a 1-year warranty, which covers manufacturing defects but does not cover damage from misuse or wear and tear.


Disclaimer

Disclaimer for NeuroNova
Last updated: September 4, 2024

NeuroNova provides its therapeutic device for general wellness purposes. It is not intended to diagnose, treat, cure, or prevent any medical condition. Results from using our product may vary from person to person. You should consult with a qualified healthcare provider before using our products if you have any pre-existing medical conditions.


Cookie Policy

Cookie Policy for NeuroNova
Last updated: September 4, 2024

NeuroNova uses cookies to improve your experience on our website. By continuing to browse our site, you consent to the use of cookies in accordance with this policy.

Types of Cookies We Use

  • Essential Cookies: Necessary for the operation of our website.
  • Performance Cookies: Help us understand how visitors interact with our website.
  • Advertising Cookies: Used to deliver personalized advertisements.

You can manage or disable cookies in your browser settings at any time.